Shipping Policy
At LaptopDesktops.com, we strive to deliver your orders quickly and securely. Please read our shipping policy below to understand how we handle deliveries.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.
Delivery Time & Coverage
We ship orders across Kenya and selected international regions. Typical delivery times are:
- Nairobi & Major Towns: 1–3 business days
- Other Regions in Kenya: 3–5 business days
- International Deliveries: 5–10 business days (depending on location)
Shipping Carriers
We partner with trusted courier services to ensure reliable delivery:
- Kenya Posta
- G4S
- DHL
- FedEx
Shipping Fees
Shipping costs are calculated at checkout based on your delivery location and order weight. Free delivery may apply to selected orders within Kenya.
Order Tracking
Once your order is shipped, you will receive an email with tracking details and courier information so you can monitor your delivery status.
Delays & Lost Packages
We are not responsible for delays caused by courier companies or circumstances beyond our control (e.g., weather, customs delays, or incorrect address). If your order is significantly delayed or lost, please contact us at support@laptopdesktops.com for assistance.
Contact Us
If you have any questions about your shipment, feel free to reach out at support@laptopdesktops.com.